Understand your users and let that define your approach
Talking to and understanding users doesn’t have to be complicated or difficult, and a recent V&A project provides an inspiring example of the benefits of this approach.
Ash Mann
Cultural website, review of the week #004: The Australian Ballet
Some thoughts on the website of one of Australia's leading cultural organisations
This week's best things
Yugoslavia's digital twin, building a culture of curiosity, the Great Gloom, Cirque du Soleil's influencer network, and some slow Radiohead
What you’re selling and what people are buying are different things
It's not (only) about the art
Cultural website, review of the week #003: M+
Some thoughts about the website for Hong Kong’s global museum of visual culture
This week's best things
WTF are content credentials? Kati Price on 10 years at the V&A, the value of Wikipedia and the good internet, the world's most popular painter reacts to a review, and Robyn+the Nobel Peace Prize
Is trust the magic, missing ingredient?
An exploration of the importance of trust in decision-making, and the role that digital can play.
Cultural website, review of the week #002: Berliner Philharmoniker
Some (mildly despairing) thoughts on the website of one of the world's most renowned orchestras.
This week's best things
What can humans do better than AI? An article about the Tank Museum's YouTube success, an explanation of why brand is important, and Lin-Manual Miranda at a poetry slam.
Kulturkraft 2024
A few thoughts from this year's Kulturkraft conference in Copenhagen