Self-sabotage. Why don't we prioritise outcomes over outputs and process?
A culture of low trust, and a lack of clarity, has lead to an overemphasis on process and outputs. This is harming all of us that work in the cultural sector.
A culture of low trust, and a lack of clarity, has lead to an overemphasis on process and outputs. This is harming all of us that work in the cultural sector.
A few thoughts on the benefits of working with content experts
New approaches to thinking about and unlocking value could lead to surprising and different ways of reaching and connecting with audiences.
A 'clogged and leaky' pipeline is leading to a serious and worring brain drain, and has done for over a decade now
The idea of constant change is exhausting, how to stay curious when everything changes all the time
Some thoughts about the approach the Wellcome Collection have taken to their site
The 'first ever' org chart, the Russian museum that still runs on Apple II computers, the history of the glitch that made GTA, throwback web design for a kebab chain, and a Bowie supercut
A 'clogged and leaky' pipeline is leading to a serious and worring brain drain, and has done for over a decade now
The state of content discovery, an experiment to see how useful AI assistants are, some new information about why Google sucks now, Asos investing in brand building, and Werner Herzog saying Eeyore
Talking to and understanding users doesn’t have to be complicated or difficult, and a recent V&A project provides an inspiring example of the benefits of this approach.
Some thoughts on the website of one of Australia's leading cultural organisations